Where do you deliver?

We deliver around Brisbane & Bayside suburbs. If you cannot find your suburb in our suburb list please call us as we might be able to use an external courier to deliver for you with an additional delivery charge..

What is your return policy?

If you’re unhappy with your blooms, we want to hear from you, please understand this is a natural product and we will always send out the best quality blooms bought from market that day, but things sometimes can happen that are completely out of our control.  Our blooms will last 3-5 days depending on which flowers are used in your bouquet.  We are an extremely approachable team and will always try and assist you as much as possible,  if you can call us on 0434 355 032, explain what has happened and send us through a photo of the bunch you received and reason for return within 24hours and we will send a new bunch to you.

How do I keep my flowers looking pretty?

  • Remove them from their wrapping and pop them into some fresh water
  • Keep them in a cool space out of direct sunlight where possible
  • Snip the ends on an angle every few days and give them some fresh water, they’ll love you for it
  • Our flowers go straight from the markets to you, so they should look great for at least 2-3 days after you receive them

 

How do I change or cancel my order?

If you want to change or cancel your order please contact us ASAP on 0434 355 032 and we will do our very best to help you. With the large volume of orders we have each day, we need as much notice as possible but understand things come up. If we can help you we definitely will!

How much is delivery?

Delivery is inclusive of the prices on the website

Can I order a custom bouquet?

Of course! Get in touch and we will whip something up to suit your needs. Please note, when ordering a custom bouquet for a set amount we will quote you the delivery charge for your nominated suburb!

How do I contact customer service?

You can contact us via our contact form, directly via email or you can phone or text us on 0434 355 032. We are busy bees working in store for a majority of the day, but if we miss you we will return your call as quickly as possible.

Shop Now